Frequently Asked Questions

Everything you need to know before ordering from Aloha Chic.

How are Aloha Chic products fulfilled?

Many pieces ship directly from independent brand partners. This lets us offer a carefully edited assortment without holding unnecessary inventory.

Will my order arrive in one package?

Items fulfilled by different partners may arrive in separate packages and at different times. Tracking information is sent as each shipment becomes available.

How long does shipping take?

Most orders are processed within 2–4 business days. Typical U.S. delivery is estimated at 5–10 business days after processing, although timing varies by product, partner, destination, and carrier. Please see our Shipping & Delivery policy for details.

How do I choose the right size?

Sizing can vary between independent brands. Please review the product description and available size options for the specific item before ordering.

Where can I find material information?

Available fiber, material, and care details are included on each product page. If a material detail is not listed, please use our contact form before purchasing.

What is the return policy?

Eligible items may be returned within 30 days of delivery. Return instructions can differ by supplier, and some made-to-order, personal-care, sale, or custom items may not be returnable. Please review our Returns & Refunds policy and contact us before sending anything back.

How can I contact Aloha Chic?

Use our contact form and include your order number when asking about an existing purchase.