Shipping Policy

At Aloha Chic, we carefully curate every item to bring you timeless coastal style and effortless island elegance. We believe beautiful things are worth waiting for, and every order is thoughtfully prepared with the goal of delivering a premium Aloha Chic experience from the moment you place your order until it arrives at your door.

Because we work with trusted fulfillment partners, some items are made to order or shipped directly from our partners. This allows us to offer a thoughtfully selected collection while reducing waste and avoiding unnecessary inventory.

Order Processing

Most orders are processed within 2–4 business days before shipping. Processing times may vary depending on the product and fulfillment partner.

During holidays, promotional events, or periods of high demand, processing and shipping times may be slightly longer. We appreciate your patience and will keep you updated if significant delays occur.  Orders placed on weekends or holidays will begin processing on the next business day.

Shipping Times

Estimated delivery times vary by product and destination.

Typical delivery estimates are:

• United States: 5–10 business days
• International: 10–21 business days (where available)

Please note that some products may arrive sooner or later depending on the supplier and shipping carrier. Please note that delivery estimates are not guaranteed and may vary due to weather, carrier delays, holidays, or other circumstances beyond our control.

Multiple Shipments

Because some products are fulfilled by different trusted partners, items purchased in the same order may arrive in separate packages and at different times.

You will receive tracking information for each shipment as it becomes available.

Shipping Rates

Shipping charges are calculated at checkout based on your order, destination, and selected shipping method. Available shipping options and delivery estimates will be displayed during checkout before your purchase is completed.

From time to time, Aloha Chic may offer free shipping promotions on qualifying orders.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Aloha Chic is not responsible for delays or additional shipping costs caused by incorrect or incomplete shipping information provided during checkout.

Lost or Delayed Packages

Once your order has been shipped, you'll receive tracking information by email. If your package appears delayed or lost in transit, please contact us and we'll gladly assist you in working with the shipping carrier to locate your shipment.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery and include:

• Your order number
• Photos of the damaged item
• Photos of the shipping packaging

We'll work with our fulfillment partner to resolve the issue as quickly as possible.

Questions

We're committed to making your Aloha Chic experience as smooth and enjoyable as possible. If you have any questions about your order or shipping, we're always happy to help.

Email: hello@alohachic.co

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